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Mar 20 |
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We are pleased and proud to announce the release 1.1 of heleos. This release adds support for the XenServer hypervisor environment and other improvements.
All customers entitled to heleos 1.x are encouraged to download and upgrade to this release. For details on the changes in this release, please see the Knowledgebase article titled What's New in heleos 1.1
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Dec 1 |
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Welcome to the Embrane support site! We are refining it constantly so be sure to look for what has changed since your last visit. The Embrane support site consists of a trouble ticketing system, a searchable knowledgebase of articles, online readable documentation, a section from where you can download files, and a news section. TicketsRegistered individuals may examine their own tickets. Individuals registered as managers can examine all tickets submitted by their organization. Tickets are worked continually from the time they are opened, and the metrics most important to us are customer satisfaction and time to resolution metrics. Most tickets can be closed within the same day they are opened. Your complete satisfaction is important to us. Please tell us how we are doing! KnowledgebaseWe are constantly updating the Knowledgebase. If you cannot find the answer to your question in the documentation or already posted as a knowledgebase article, please submit a ticket. This will help us improve the usefulness of this site for you. DocumentationOur getting started and installation guides are available for anyone to read online, as are the syslog messages references and the API reference guides. Software images and release notes are only accessible by contracted customers and require a valid account. Read more » | |